Privacy Policy

Company

Panther Mountain Enterprises, LLC dba Express Medical Transport (“Express Medical Transport,” “we,” “our,” or “us”).

Privacy and Data Use

Express Medical Transport does not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to.

All categories of information we collect exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not shared with third parties.

Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive, which may include:

• Scheduling and appointment reminders
• Service updates and confirmations
• Customer support communications

Opting Out of Text Messages

You have the right to opt out of receiving text messages from Express Medical Transport at any time. To opt out, simply reply “STOP” to any text message you receive from us. After opting out, you may receive a confirmation message, and you will no longer receive text messages unless you opt back in.

Information We Collect

We may collect the following types of information:

• Personal Information you provide, such as your name, phone number, email address, or service details.
• Communication Information, including SMS/text messages, emails, or calls exchanged with us.
• Service Information, such as pickup and drop-off details for transportation services.

We do not sell or share your personal information with unaffiliated third parties for marketing purposes.

How We Use Your Information

We use your information to:

• Provide medical transportation services.
• Communicate with you regarding scheduling, updates, billing, and customer support.
• Send important service-related notifications via SMS or email.
• Comply with legal or regulatory requirements.

Contact

If you have any questions about this Privacy Policy, please contact us at:

Panther Mountain Enterprises, LLC dba Express Medical Transport
Phone: 877-368-8294 (877-EMT-TAXI)
Email: privacy@emtransports.com